Today I contacted your company regarding a great bag I purchased, but I believe may have been defective. Not only did I receive a replacement bag at no charge, I received the best customer service that I’ve ever received. I just want to thank you, my customer service rep Kristina, and your company for everything! Will be shopping from here again real soon! Thank you Mad Style!Caryn C.
Very responsive and accommodating to my custom order! Received quickly and even got a nice handwritten thank you card! 😊 Highly recommend!!
Love how fast they got it to me and I was able to customize it!
The shirt arrived right when they said it would, true to size, and looks really good. Also, I received a handwritten thank you note from the sellers, which I found to be an incredibly thoughtful touch. Would definitely order from them again.
This store is just amazing, Its one of the best shops I have ever encountered. They are professional, proof delivery is fast, shipment is fast and they have an amazing customer service. The quality of the work is perfect. If you have any printing needs this is the shop to use, trust me you will not regret it. I made a mistake on my order and they offer to fix it without any problems. My order was custom and made to perfection. I was extremely satisfied.
When I received my package, I noticed there was a mistake and I was not sent the exact product I ordered. I reached out to the company just to make them aware of the issue but told them I didn't need to return or exchange my product as I needed it for the upcoming weekend. Not only was the customer service representative so apologetic and attentive, but the company ended up shipping me the original product I ordered as well as a matching one for free. They also overnighted the products to me so that I would have them in time. The products themselves are perfect! I received a handwritten letter apologizing as well as multiple followup emails confirming I received the package. The way this company handled the initial mistake, completely erased any mistake from my mind. I highly recommend ordering from this company!
I love the shirt! High quality material. Can't wait to give it to my sister!!
Could not believe how fast I received this shirt, especially considering it is Christmas time! Wonderful shirt!